Articles by Swetha Krishnakumar
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Monday
February 20
2012NexThought Monday: Imaginary Engineers
The dabbawallahs, or "box people," deliver about 200,000 home cooked meals daily to about 80,000 offices at lunch time and have achieved six sigma status. This low-tech operation shows systems improvement is not just about applying the newest technology or management principle to an organization.
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