Analysis: AI’s Promise: A New Era for Financial Inclusion
Artificial intelligence (AI) will fundamentally change the financial sector for years to come. The integration of AI technologies – such as machine learning, natural language processing, generative AI (GenAI), and advanced data analytics – will enable financial institutions to optimize their operations, enhance customer experiences, develop innovative products, and better manage risks. AI is already reshaping how individuals access and manage financial services, from real-time fraud detection to credit decisions based on mobile phone data, and is poised to accelerate these changes rapidly.
Photo courtesy of Pete Linforth.
Source: CGAP (link opens in a new window)
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