NextBillion - An Initiative of the William Davidson Institute at the University of Michigan

Friday, April 12, 2019

By Rupert Scofield

For many social entrepreneurs, scaling their work to an international stage would fulfill a lifelong goal. Yet, in the process of scaling and operating a global social enterprise, it can be easy to lose sight of operations on the ground, with potentially disastrous consequences.

As a co-founder of FINCA International, I have found that a key priority throughout this process must be frequent, open and accountable communication. Creating a culture of transparent and honest communication will pay dividends down the road, helping your enterprise be as effective as possible and ultimately benefitting your customers.

Keeping the following four priorities in mind can help establish you as an effective leader, ingrain open communication as an institutional priority and scale your enterprise to new markets successfully.

Photo courtesy of Dean Hochman.