September 21

Whatsapp Partners With Common Services Centers for a Digital Literacy Service Chatbot

Facebook owned messaging giant WhatsApp said on Thursday that it has partnered with Common Services Centers (CSC) for a WhatsApp chatbot for citizens to receive digital literacy services and resources with an aim to bridge the digital divide and spur rural entrepreneurship.

The government describes CSC as a ‘strategic cornerstone’ of the National e-Governance Plan (NeGP), approved by the government in May 2006, as part of its commitment in the National Common Minimum Programme to introduce e-governance on a massive scale.

The CSCs aim to provide cost-effective video, voice and data content and services, in the areas of e-governance, education, health, telemedicine, entertainment as well as other private services.

Photo courtesy of Betshy.

Source: Economic Times (link opens in a new window)

Finance, Technology
digital inclusion, financial inclusion, rural development