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Can Tech Humanize Microfinance? An Unexpected Benefit of Going Digital
Shuffling through papers while standing at a pho vendor’s street stall. Asking customers the same questions over and over again every loan cycle. CEP’s staff and clients constantly dealt with such frustrations until the Vietnam-based microfinance institution rolled out an app that digitized the loan and repayment process. Laura Cojocaru and Kelly Nguyen of BFA report on how the technology not only saves time, but helps loan officers connect on a more personal level with clients.
- Categories
- Finance
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Failure to Thrive: Nigeria’s Digital Financial Services Industry is Struggling – Can These Policy Solutions Help?
Nigeria leads all other emerging economies with 21 licensed mobile money operators. But high levels of unbanked and underbanked citizens have led to poor adoption rates for digital financial services. The Sustainable and Inclusive Digital Financial Services (SIDFS) initiative of the Lagos Business School has been studying ways to improve customer access and product development. In recently published research, Olayinka David-West and Ubukun Taiwo, both of LBS, reveal six policy recommendations for regulators that could help DFS to thrive in Nigeria.
- Categories
- Finance, Telecommunications
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Vietnam May Soon Emerge As One Of Southeast Asia’s Blockchain Innovation Hubs
Looking at financial inclusion alone, only 31% of adults in Vietnam have bank accounts. But smartphone ownership is on the rise, with 40% of the population expected to own these devices by 2021, which means app-based, blockchain financial services could bring the underbanked into the fold.
- Categories
- Finance, Technology
- Region
- Asia Pacific
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Study shows most American banks fail to offer safe, affordable checking
A report co-authored by University of Kansas researchers shows that a majority of American banks are failing to offer safe and affordable checking accounts, missing industry standards and shutting some out of the financial mainstream.
- Region
- North America
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Press release: IFC and Itaú Unibanco partner to improve financial education for women entrepreneurs in Brazil
IFC and Itaú will work to design and implement an eLearning video course directed to women entrepreneurs - owners or shareholders of businesses of all types and in any stage of maturity- in partnership with EduK, one of the largest online learning platforms in Latin America. The content of the course will include methodologies to evaluate the profitability of businesses as well as classes on growth strategies and techniques, and financial management.
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- Press release
- Categories
- Uncategorized
- Region
- Latin America
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New Financial Inclusion Initiative Aims to Reach 60 Million Nigerians with 500,000-agent Network
Known as the Shared Agent Network Expansion Facilities (SANEF), the initiative entails an aggressive roll out of 500,000 agent network to offer basic nancial services, such as Cash-in, Cash-out, funds transfer, bill payments, airtime purchase, government disbursements as well as remote enrolment on BMS Infrastructure (BVN) to an estimated 50 million Nigerians that are currently under-banked.
- Categories
- Finance
- Region
- Sub-Saharan Africa
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Tackling Poverty Close to Home: Why Acumen is Boosting Financial Health in the U.S.
More than 40 million Americans live below the poverty line, and a majority live paycheck to paycheck. That's why, after nearly two decades and over $110 million of impact investments in Africa, Asia and Latin America, Acumen has expanded its focus to include the United States. Amon Anderson and Sarah Willis discuss how Acumen America, through its financial inclusion portfolio supported by MetLife Foundation, aims to build a future where low-income Americans enjoy stability, protection and prosperity.
- Categories
- Finance, Investing, Social Enterprise, Technology
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One of UK’s biggest banks is going digital in Africa for a share of the mobile money market
UK bank, Standard Chartered, is making a play for the mobile financial services market in Côte d’Ivoire—where it has no physical presence—with the the launch of its first digital-only retail bank. The bank will offer digital services allowing users make transfers and pay bills.
- Categories
- Finance
- Region
- Sub-Saharan Africa
