Articles by Alice Waweru
Helping the Digital Revolution Reach the Corner Store: Piloting Mobile Solutions for Micro-Retailers
Across the developing world, there are millions of small-scale shopkeepers who want to build their businesses. But with no training in management skills, many often struggle to run their shops. Can digital tools help address this challenge? TechnoServe sought to answer that question by piloting a smartphone platform that worked with shopkeepers in Kenya to improve the operations of their stores. Alice Waweru explores the program’s benefits and limitations.