Articles by Carol Caruso
With almost 80 percent of Peruvians lacking access to a bank account, it’s clear why Peru’s government has committed so many resources to advancing financial inclusion. However, roughly 65 percent have mobile phones. Recognizing this, the National Strategy focuses on connecting those who have phones to financial services through digital payments adapted to the needs of the population.
Tablets + Smartphones = Easier Microloans?: New Accion case study explores use of digital field applications by microfinance banks
Providing micro financial services often involves manual processes which limit the potential for scaling up and expose clients to poor service, errors and fraud. That's why many microfinance banks are increasing the use of tablets, smartphones and other digital tools among loan officers and other staff. Accion has published a case study aiming to provide some clarity on the impact of these devices.