Articles by Chhavi Banswal
India’s Unconventional COVID-19 Recovery: How Platformization and Digitalisation Can Build an Inclusive Post-Pandemic Economy
Most of India's labour force is employed in the informal sector, and these workers have faced unique challenges during the COVID-19 pandemic: Over 78% of them lost their livelihoods in the initial lockdown, and many remain unemployed or underemployed. But Chhavi Banswal at Ola Mobility Institute highlights a silver lining behind these dark clouds – accelerated digitalisation and platformization. She explores how gig/platform workers have become a key part of the country's economy, and discusses a recent report showing how digital platforms can expand employment opportunities for all.