Articles by Daniel S. Mhina
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Monday
March 7
2016Innocent Ephraim / Ignacio Mas / Daniel S. Mhina
NexThought Monday: Why Digital Wallets Stay Empty – and Six Ways Providers Can Help
In emerging economies throughout the world, people have flocked to mobile payment solutions, whether it’s to send money home, facilitate informal business transactions or pay bills. Yet most digital accounts are empty and serve mainly as a pass-through for such payments, which limits the transformational potential of mobile money. Here are several factors which make digital accounts an illogical store of value for people with low and uncertain incomes, and six ways providers can address this issue.
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