Articles by Eric Tyler and Jamie Zimmerman
How responsible is digital finance today? Though there’s broad agreement that this question deserves more attention, there are significant gaps in our knowledge of consumer risks with digital financial services globally. In response, CGAP conducted a survey among policy makers, financial service providers, consumer advocates and foundations involved in providing digital financial services. Here are the top ten survey insights.
Finding A Responsible Way Forward For Digital Finance: A CGAP global survey looks to shape the roadmap
Between 2011 and 2013, registered mobile money users almost tripled, growing to more than 200 million globally. But growing opportunities in the sector bring new risks for consumers, and new challenges for providers and regulators. That’s why CGAP has launched a global survey to help shed light on the state of practice, and drive discussion around responsible digital finance.