Illana Melzer
Eighty20 Consulting

Illana Melzer is a co-founder of Eighty20 Consulting, an independent consulting company that focuses on customer value analysis and database analysis. She has extensive experience in strategy consulting, having previously worked for two well-known international consulting companies, Monitor and Accenture (formerly Andersen Consulting).

Since starting Eighty20, Illana has been involved in all spheres of Eighty20’s work, focusing on the strategic and business analysis aspects of projects in various industries including banking, telecommunications (cell phones), insurance and retailing. Illana’s current area of research focuses on financial services and the low-income market in South Africa. This includes micro lending, housing finance, savings, life insurance and medical insurance.


Articles by Illana Melzer