Articles by Isabel Whisson
Masrura Oishi / Tanjilut Tasnuba / Isabel Whisson
‘Her Hands Trembled’ When She Borrowed Her First $64; Now She’s Giving Advice to BRAC
BRAC, which has been gradually integrating mobile money into its microfinance operations since 2011, has introduced a number of new initiatives, including investing heavily in client protection, customer service and financial education, and developing mobile money use cases. Here, as part of FI2020 Week's spotlight on keeping clients first in a digital world, a long-time client gives her perspective on this evolution.
Seven Wishes from Seven Thought Leaders for Financial Inclusion in 2016
2015 was an important year for the world of financial inclusion. To better understand and build on the year's successes, BRAC approached the Microfinance CEO Working Group to inquire about their wishes for financial inclusion over the coming year. Here’s what seven industry thought leaders shared with them.