NextBillion - An Initiative of the William Davidson Institute at the University of Michigan

Kara Ing leads the Strategic Insights department at poa! internet, a social enterprise that provides affordable internet access to underconnected, low-income communities. Her team combines inquiry and deep understanding, data analytics, and human-centered design to answer hard questions faced by the Nairobi-based team. Prior to joining poa!, she worked in Global Customer Experience at Bridge International Academies, researching and designing better systems and tools to help Bridge school leaders across Africa and Asia manage their schools more effectively. She is a proud alumna of the University of Southern California and focuses her work on supporting purpose-driven companies to build a more equitable world while keeping the end user at the center of their solutions.