Posts by Mike McCaffrey and Evelyne Matibe
Proliferation, Dominance, Evolution & Impact: Helix report examines the status of mobile money agents in Kenya
Kenya is the world leader in mobile money services, and these services depend largely on the strength of their agent networks. The Helix Institute of Digital Finance explores that topic in its third Agent Network Accelerator country report. It focuses on the proliferation of agents in the country, the effect of Safaricom’s dominance, how the agent network is evolving, and the impact it is having on financial inclusion.