Articles by Roelof Goosen
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Wednesday
June 28
2017Building Tools to Measure How, and How Much, Consumers Benefit from Financial Inclusion
It's easy to affirm that financial inclusion is increasing. It's more difficult – because of a lack of reliable and actionable tools – to determine how adults derive value from financial inclusion. To address that need, insight2impact recently developed and tested a needs measurement framework concept that takes users’ actual usage patterns into consideration.
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