NextBillion - An Initiative of the William Davidson Institute at the University of Michigan

Now is the time to start listening better to end customers and beneficiaries to improve performance and scale impact. Join us for the next webinar in our 2021 series, New Approaches to Scaling Social Change. This conversation is best suited if you are interested in continuous learning from your stakeholders.

Part II
Lindsay Smalling, Head of US Sales, 60 Decibels, and former CEO of SOCAP, is joining us in advancing our journey to scale social change. 60 Decibels is a pioneer in remote surveys to measure impact, collect customer insights, and deliver actionable feedback. We will have an opportunity to learn from 60 Decibels’ experience with over 400 companies in designing surveys, collecting data, and analyzing the results.

Lindsay will take us through tips and tricks of remote surveys, and case studies of effective stakeholder surveys that helped companies deepen their impact and grow the business.

Learning objective:

1) What are the essential elements of a stakeholder survey?
2) How can you build an effective stakeholder survey for impact learning?
3) How can listening better be a key practice for scaling social change?

Join us for the discussion of challenges and solutions to scaling impact. Thank you.

Time: 9:00 AM PST / 12:00 PM EST