How Can We Mitigate the Impact on and Provide Support to Vulnerable Individuals During the Transition From 3G Mobile Networks?


The gradual decommissioning of the 3G mobile network is currently in progress across the United Kingdom. While the 2G, 4G, and 5G networks will continue to operate, the phase-out of 3G will inevitably have adverse effects on certain segments of the population. For example, 3G SIM cards are integrated into various medical devices, highlighting a critical area of concern.

This online discussion aims to delve into the unforeseen repercussions of the 3G network’s cessation, explore effective strategies for alleviating these impacts, and discuss ways to foster greater public engagement with these ongoing developments.

Everyone is free to join the discussion. Simply login 2 and get typing. And if you would like to be a named contributor to this written discussion please do drop us a line at:

Moderator: Katie Hyson, Director of Thought Leadership and COO, Business Fights Poverty


  1. In what ways will the 3G mobile network decommissioning affect vulnerable people?
  2. In your experience how can we best engage vulnerable groups with these ongoing developments?
  3. What kind of support would vulnerable customers need from their service provider as part of the 3G switch off?

How to add your comments

If you are already a member of the Business Fights Poverty online community, login here 2 and then return to this page and click “Log In” at the top right of this page – if you are logged in correctly you will not need to enter your details again. If you have not logged into our new community platform, you will have to reset your password here.

If you are not already a member of the Business Fights Poverty online community, you will need to sign up here . Once you have joined the community, you can return to this discussion page and click “Log In” at the top right of the page.

Location: Virtual

Date: Thursday, May 9, 2024