NextBillion - An Initiative of the William Davidson Institute at the University of Michigan

The COVID-19 pandemic, as an unprecedented global crisis with unknown duration, affects all businesses across geographies and sectors. Inclusive Businesses and their low-income customers, however, are poised to be hit particularly hard.

Fortunately, inclusive businesses are risk-taking pioneers in essence and most have already taken action. Not only to protect their staff, customers, and partners but also to find innovative ways to stay in business during this extraordinary market context.

As schools, markets and borders close and as people are forced to stay more and more at home, many inclusive businesses have shifted their model and pivoted their operations in a matter of days to continue serving their consumers with beneficial products and services that are more needed than ever.

From implementing social distancing in the value chain to leveraging assets to contribute to crisis response, through developing new proximity marketing and sales models, inclusive businesses have swiftly reinvented their operations to increase their resilience and those of their customers to the crisis.

In this webinar, a panel of practitioners will share some of these stories and discuss solutions, in the hope that it will help as many inclusive businesses as possible in contributing with their own responses to the crisis.

Time: 4 pm in Paris