Regional Director

Chamberlain Advisors
Preferably located in or near Nairobi, Dar es Salaam, Addis Ababa or Kampala
Job Type
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Where to Apply
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Position: Regional Director, East Africa

Location: Preferably located in or near Nairobi, Dar es Salaam, Addis Ababa or Kampala

About the Organization

Chamberlain Advisors’ client is a social enterprise that connects individuals and organizations using digital technology to make better decisions. Mobile technology is revolutionizing how organizations engage with their end users. More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet. Yet 3 billion people living in emerging markets still lack access to relevant, timely, and engaging information in their local languages, and their voices remain underheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals. With more than 23 million people reached in 2020 alone, the organization is well on its way to meeting its goal of reaching 50M people annually by 2023.

About the role

Regional Director client is looking for a Regional Director responsible for supporting country programs across East Africa to ensure that they are strong organizations with programmatic vision and results that align with the mission and strategic plan. You will have significant internal and external facing responsibilities ranging from providing leadership and assistance to country programs to driving improvements in global systems and standards by providing clear guidance and strategic support. The Regional Director will work closely with the Chief Program Officer, Country Managers (CMs), and other teams to chart the region’s future growth and strategic response to an ever-increasing demand for Viamo services.

Key Responsibilities

Ensure the success of the organization’s country programs in the region

Drive impact and new business development, supporting CMs in existing countries and leading on opportunities where there is no CM. This includes building relationships, developing technical approaches, preparing budgets, and compiling proposal packets

Drive global best practice and mastery of the organization’s product suite among Programs staff in the region

Lead expansion to new countries in the region: secure agreements with a Mobile Network Operator (MNO) and anchor client, lead CM recruitment and onboarding.

Key Performance Indicators

CMs in supervised countries achieve their annual KPIs:

Impact (listeners & key messages)

Bookings (in-country margin & large contracts)

Revenue (total value & monthly variance)

In new countries:

CMs hired and onboarded

MNO partnerships signed and operational

Country office compliance achieved and maintained

Large proposal success, as measured by signed teaming agreements and budget value of winning proposals

Employee engagement and professional development of supervised CMs

Team and Reporting Structure

Reporting to relevant Chief Programs Officer

Supervising Country Managers in select markets. An illustrative list is below

EA: Ethiopia, Kenya, Uganda, Tanzania


Regional Director will ideally be based in their region of responsibility.



Experience living and working in the East Africa region

Experience of 10+ years in: social enterprise, INGO, ICT4D/tech startup, or mobile network operator

3+ years in international development

Experience of multi-country management

Excellent written and oral communication skills in English

Excellent problem-solving skills, proposal writing and budgeting skills

Proven business development success

Proven project and team management expertise

Ability to travel to all countries within the region


Proficiency in regionally-applicable languages