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Five Trust Issues That Are Undermining Mobile Money: Surprisingly, says MicroSave, fraud is not customers’ biggest concern
After years spent overcoming the core challenges of establishing large-scale, sustainable digital finance systems in developing countries, attention is now shifting to consumer protection. According to Graham Wright, many of the key consumer protection issues relate to basic customer service – and they appear to be undermining trust and thus reducing both uptake and usage.
- Categories
- Education
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Is There Finally Some Movement on the Pressing Challenge of Microinsurance?
More market players are stepping into the microinsurance arena - if this trend continues, the role of philanthropy in this space may become less and less critical.
- Categories
- Uncategorized
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Uganda: Banks Partner with Telecoms to Cope With Mobile Pressure
Ugandan banks seem to have realized the threat from mobile services, as more of them are partnering with telecoms to swiftly roll out mobile banking products.
- Categories
- Uncategorized
- Region
- Sub-Saharan Africa
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Survey: Big financial inclusion gains in Zambia
According to the FinScope 2015, the proportion of Zambian adults accessing financial services has increased to 59.3 percent in 2015 from 37.3 percent in 2009.
- Categories
- Education
- Region
- Sub-Saharan Africa
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How the Internet of Everything will help bank the unbanked in India
As digital frontiers expand, banks will be able to deliver highly customized services at relatively low costs and expand their customer base by reaching people who were until now outside the banking ecosystem.
- Categories
- Technology
- Region
- South Asia
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India to Offer Tax Benefits to Encourage Electronic Payments
The government has put out draft proposals on Monday to encourage electronic transactions in the country.
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- Uncategorized
- Region
- South Asia
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Uganda Legalizes Islamic Banking
Uganda's Cabinet has approved the amended Financial Institutions Act 2015, which paves the way for the introduction of Islamic and Agency banking in Uganda.
- Categories
- Uncategorized
- Region
- Sub-Saharan Africa
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Mobile Banking Provides Lifeline for Bangladeshis
Phone-based services revolutionize the way people save and send money.
- Categories
- Uncategorized
- Region
- South Asia
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