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Seven Strategies to Attract 40+ Million New Customers: How U.S. banks can serve immigrants today and tomorrow
The surge of unaccompanied minors crossing the U.S. border has put the immigration debate back in the headlines. But CFSI’s Thea Garon argues that the more important issue is whether the millions of immigrants who already live in the U.S. have what they need to succeed. She lays out new research from CFSI on how financial service providers can serve immigrants - both now and if comprehensive immigration reform is passed.
- Categories
- Investing
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Converting Small Change Into Savings
Mobile phones have been a blessing for the unbanked. Services like M-Pesa, which started in Kenya, have allowed millions of people to transfer and save money securely for the first time, and inspired dozens of copy-cat businesses around the world.
- Categories
- Technology
- Tags
- savings
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March’s Most-Popular Posts on NextBillion
Three posts, each advocating constructive and concrete steps for expanding the umbrella of financial inclusion to even more people, were the most-read articles on NextBillion in March.
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- Uncategorized
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The Right Way to Talk About Money: Ignacio Mas discusses the impact words can have on financial behaviors at the BoP
Words can have a major impact on the way people think and feel about their money, says Ignacio Mas. In this Q&A with Mercy Corps’ Kyla Yeoman, he discusses how financial service providers should take customers’ psychological needs into account when designing products - and how the words used to describe these products can affect the way they’re used.
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- Uncategorized
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Saving for Change: How Small Sums Drive Big Advances in Cambodia
Many rural villagers cannot access financial services from microfinance institutions (MFIs) despite the growth in the sector.
- Categories
- Uncategorized
- Region
- Asia Pacific
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PRESS RELEASE: Accion Venture Lab Invests in eMoneyPool
March 4, 2014 – Today Accion announced an investment in digital savings company eMoneyPool (EMP) through its Venture Lab, a $10 million initiative dedicated to providing seed capital and management support to financial inclusion start-ups.
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- Uncategorized
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Ask the Right Question: ideas42 on using behavioral economics for MFI product design
CARD Bank seemed to have a problem increasing uptake on new savings accounts. But when ideas42 dug into the data, they saw that people were opening plenty of new accounts - they just weren’t using them. The lesson: it’s important to ask the right question when solving design problems. Louis Potok uses this case to illustrate how behavioral economics insights can improve product design.
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- Uncategorized
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Playing the Odds on Saving
Americans’ lack of savings has become a crisis. Our confidence that we’ve got enough saved for retirement is at historically low levels, according to the Employee Benefit Research Institute’s annual Retirement Confidence Survey. More than a quarter of Americans have saved less than $1,000 for retirement. Only half of those surveyed say they could definitely find $2,000 if an emergency arose in the next month.
- Categories
- Uncategorized
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