Articles by Bill Maurer
The Missing Piece of the Fintech Puzzle: How Local, Informal Networks Play a Crucial Role in Remittances
The spread of fintech is bringing millions of emerging markets customers – and their relations – into the realm of formal finance. But though they're powered by futuristic technologies, fintech initiatives are often built on complex community networks and informal methods of transacting that have existed for centuries. Researchers Daivi Rodima Taylor and Bill Maurer explore the implications of these roles, relationships and social intermediaries for financial service design.