Articles by Carla Grados-Villamar
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Guest Articles
Tuesday
February 20
2024The Next Frontier in Inclusive Fintech: The Value of Client-Centric Impact Measurement
Fintech is projected to be a $1.5 trillion industry by 2030, and Latin America and the Caribbean is a crucial focal point for the sector. But Carla Grados-Villamar at 60 Decibels points out that while fintechs are boosting financial access in the region, this does not guarantee improved living standards. She discusses how 60 Decibels has helped Galgo, a Chile-based fintech that facilitates financial access through motorcycle loans, to better understand its customers' experiences — and explores how this learning process reveals the importance of client-centric impact measurement in the broader fintech sector.
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- Finance, Transportation