Articles by Gabriela Zapata
Two Problems, One Solution: How Fintech is Boosting Access to Banking and Insurance for Domestic Workers in Mexico
More than 2 million domestic workers in Mexico go unseen by the formal financial system – they don't pay into a pension or social security system, and remain unbanked and badly underserved. Mexican fintech startup 4UNO is serving this hard-to-reach segment with an innovative banking and insurance product delivered through their employers. BFA's Gabriela Zapata explains how 4UNO is avoiding the pitfalls traditional financial institutions have faced in working with low-income clients.
Basic savings accounts are essential to helping people build assets, and to establishing their relationship with financial institutions. But customers often fail to open or use these accounts – even when they have the money and the intention of saving it. Acreimex, a savings & credit cooperative in Oaxaca, Mexico, worked with BFA to find an innovative, "stealthy" way to introduce savings to its existing payroll loan customers. The results of their pilot program were intriguing.