Program Operations Assistant
- Organization
- Resetting the Table
- Location
- Remote within the continental U.S.
- Job Type
- Full-time
- Deadline for Applications
- 07/01/2024
- How to Apply
- Email ProgramOperationsAssistant@resettingthetable.org with “Program Operations Assistant Application – YOUR NAME” in the subject line.
- Where to Apply
- https://www.resettingthetable.org/opportunities
ABOUT RESETTING THE TABLE
Resetting the Table (RTT) equips leaders and communities from every corner of American life with tools and skills to overcome toxic polarization and build a shared democracy. Through rigorous training, courageous dialogue, and perspective-changing media content, we enable Americans to transform political differences into an engine of strengthened relationship, creative problem-solving, and collective insight. Informed by combined expertise in the fields of mediation, conflict transformation, trauma therapy, and social research, RTT’s road-tested framework has brought together more than 60,000 Americans in partnership with thousands of organizations in 49 states. Our methodology for building “healthy conflict” in communities is nationally recognized and highly sought after.
Resetting the Table’s strategic plan charts out a bold path forward for transforming societal divisions and distrust in our country, and it’s an amazing time to join RTT’s powerhouse team. Becoming an RTT team member is hard work, but you get to collaborate with some of the most thoughtful, caring people while doing immensely meaningful and impactful work.
At RTT, we see the motivation, growth, and well-being of our team members as a critical ingredient to our success. Our mission-driven workplace culture is dedicated to excellence, authentic collegial care, and investment in the professional development of each team member.
THE OPPORTUNITY
As the Program Operations Assistant, you will be the lead staff person managing logistics and materials for RTT’s in-person and virtual programs, including managing RTT’s programmatic calendars and preparing packets and surveys. The Program Operations Assistant will collaborate closely with the program management team to provide end-to-end support for RTT programs, working to ensure a seamless and positive experience for all program participants.
This position involves an immersion in RTT’s toolkit – a great fit for a professional interested in bridge-building work along with the behind-the-scenes program administration that ensures programmatic excellence. The role is a great opportunity for someone with tremendous attention to detail to contribute to a growing nonprofit organization with nation-wide impact.
RESPONSIBILITIES
Support All Program Logistics (50%)
You will support RTT’s program team by preparing and implementing logistics for all programs, including producing and organizing program materials (packets, surveys, slides, etc.), coordinating with facilitators and coaches, recruiting participants and volunteers, communicating with participants, and providing tech support on Zoom. For in-person programs, you will also manage space rentals, catering, and other logistics.
Assist Training Program (25%)
You will support ongoing training opportunities for RTT facilitators, including scheduling practice sessions, recruiting volunteers, and participating in training sessions.
Update and Maintain Calendars (15%)
You will function as the primary staff member responsible for maintaining RTT’s internal program calendars and project management platforms (e.g., Airtable, Google Calendar, Zoom, ZCal, etc.).
Manage and Collect Data (10%)
You will maintain program records and participant lists and enter constituent data into RTT’s database.
QUALIFICATIONS
Note to Applicants: We encourage you to apply even if you do not feel that you meet 100% of the listed qualifications. If this job excites you and aligns with your values and aspirations, we strongly encourage you to apply. We look forward to your application.
To be successful in this position, you will excel in the following areas:
Extraordinary Organizational and Time Management Skills: You are meticulously detail-oriented and supremely organized, with careful attention to accuracy, quality, and timeliness. This role is about keeping people and systems organized and running smoothly. You develop intuitive organizational systems that make things easier for others and have a track record with project planning and execution, including creating and managing timelines and work plans. You are able to work as part of a team and also stay motivated while working independently across time zones, with a spirit of helpfulness.
Mission Alignment: You have a passion for our mission to overcome toxic polarization and destructive societal conflict. You believe it is crucial for more Americans to communicate constructively across differences in backgrounds and ideological views. You proactively pursue opportunities to learn from divergent perspectives and have the ability to communicate well with a variety of audiences.
Adaptability and Flexibility: You are able to wear different hats and manage competing priorities. You have the ability to pivot quickly as priorities shift and the team continues to grow. You have a proactive approach to identifying opportunities for improvement, as well as removing barriers to implementation.
Strong Communication: You have the ability to communicate clearly and effectively, with a spirit of generosity and support when working internally with other team members as well as externally with program participants and other stakeholders.
Ideal candidates for this position will also have:
– 2+ years of demonstrated success with program logistics and operations.
– Experience with written and verbal communication in a professional context with a wide range of partners and stakeholders.
-Fluency with Microsoft Office Suite (Word, Excel, PowerPoint, etc.) and G Suite (Docs, Sheets, etc.) with proficiency creating and formatting complex documents and spreadsheets.
– Ability to utilize and adapt to various software tools and platforms to improve efficiency.
– Experience with SurveyMonkey, Airtable, and CRM software like Little Green Light is a plus.
– Experience running programs on Zoom and using its advanced features. Comfort troubleshooting live tech issues.
– Demonstrated proficiency in data collection and data entry.
– Experience in the field of conflict transformation (particularly vis-à-vis U.S. political polarization and/or the Israeli-Palestinian conflict).
– Experience working with faith communities.
HIRING PROCESS AND HOW TO APPLY
We will review applications on a rolling basis until the position is filled. Please submit a resume and a cover letter explaining your interest in the position to ProgramOperationsAssistant@
COMPENSATION AND BENEFITS
The salary range for the Program Operations Assistant is $45,000-$57,000, commensurate with experience. RTT also offers a competitive benefits package.
This is a full-time position with benefits. Typical office hours are 9 am-5 pm, with some RTT programs and obligations taking place in the evenings and on weekends. Depending on program and organizational needs, we’re open to some creative scheduling.
Benefits package includes:
– Health benefits, life insurance, and short/long-term disability
– Generous package of vacation, sick, and personal days, along with paid time off for federal and religious holidays each year
– Paid parental leave
– Reimbursement for home office expenses of up to $1,000
– 403(b) plan with 3% employer contribution
– Support of caring colleagues invested in your growth and development
At Resetting the Table, we don’t just accept differences of background, identity, or point of view – we celebrate it, support it, and thrive on it for the benefit of our employees, our work, and our community. RTT is proud to be an equal opportunity workplace. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. All aspects of employment are decided on the basis of qualifications, merit, and organizational need.
