Articles by Carolina de Miranda
Research that Embraces the Messiness of Real Life: How an Innovative, Tech-Enabled Survey Method is Revealing the True Feelings of the Bottom Billion
Of any population in the world, the poor are the least likely to feel free to speak their minds, which makes it difficult to use surveys to understand and meet their unique needs. Daryl Collins, and Carolina de Miranda and Laura Morínigo of Fundación Capital, explore how tech-enabled research methods can provide a solution to this dilemma. They share how a unique, WhatsApp-based survey approach has helped Fundación Capital understand the nuanced meaning behind the responses of women who participated in a gender norms-focused messaging campaign in Paraguay.
Social Protection Goes Digital: Lessons From an Innovative, WhatsApp-Driven Outreach Campaign in Paraguay
The COVID-19 lockdown has reshaped social policy in Paraguay, as programs that depended on face-to-face contact to reach participants suddenly found themselves unable to conduct their usual outreach. Cristina Heisecke, Carolina de Miranda and Mauricio Royg of Fundación Capital share lessons from an innovative solution to this challenge: a digital campaign that used WhatsApp to offer a remote alternative to the in-person training and coaching of the country's flagship cash transfer program.