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A Day in the Life of the Unbanked Consumer — And How Mobile Can Help
To fully understand the effect that mobile payment technology is having on our world, let’s take a look at a day in the life of individuals who are oceans apart but have one thing in common: No bank account.
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- Uncategorized
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Amex to Crowdsource Financial-Inclusion Ideas from Academics
It's like the opposite of "Not Invented Here" Syndrome.
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- Education, Technology
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Where to, when mobile money reaches critical mass?
M-money services take-up has taken time, but as it passes the “critical mass” moment, two things begin to happen, writes Russel Southwood.
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Reserve Bank of India governor cautions Modi government on speed of financial inclusion scheme
Reserve Bank of India (RBI) governor Raghuram Rajan’s warning to sarakari banks, on a hunt to win maximum number of bank accounts in minimum days to make Narendra Modi government’s flagship financial inclusion scheme Jan Dhan Yojana a success, reflects the regulator’s concern on the way government using state-run banks to push its populist agenda overlooking prudential norms.
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- Uncategorized
- Region
- South Asia
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The MasterCard Foundation: Access to Financial Services in Africa Can Transform Lives
“Greater financial inclusion is correlated with higher living standards, better health outcomes, higher education levels, and an overall improvement in well-being,” explained Ann Miles, Director of Financial Inclusion at The MasterCard Foundation.
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- Uncategorized
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- Sub-Saharan Africa
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Bill Gates focused on digital payment for poor
Though there has been a lot of talk and media coverage about the tremendous potential mobile payments offer to the poor, underbanked and financially disenfranchised around the world–minus a few bright spots (M-Pesa) the progress of mobile in bridging the gap between the banked and unbanked has been slow going.
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- Technology
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More Than Just Smiles: Excellent customer service must be a top priority for any market-led financial institution, says MicroSave
In MicroSave’s research, “how I am treated by the staff (or agents) of the institution” consistently appears as a top driver of customer choice of service provider - as well as uptake and use of financial services. With the renewed interest in client-centricity, it’s important to recall the core role of customer service in serving the low income market.
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- Uncategorized
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Card payment network RuPay sees boost from Indian government’s financial inclusion scheme
The Indian government's financial inclusion drive to expand banking services in the country is giving a boost to home-grown card payment network RuPay.
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- Uncategorized
- Region
- South Asia