Building the Financial Services Stack of the Future: Why True Resilience Requires a More Holistic Approach
Over the last decade, financial inclusion has experienced unprecedented progress, as 79% of adults globally now have a financial account compared to 62% 10 years ago. But according to Payal Dalal at the Mastercard Center for Inclusive Growth, most financial inclusion initiatives are still organized around verticals like loans, savings and insurance, and delivered through separate providers and channels, which forces customers to piece them together into a comprehensive safety net or growth path. She argues that the financial services stack of the future must address this lack of integration, delivering solutions that meet multiple financial needs simultaneously — while responding to the growing headwinds that individuals and entrepreneurs face today.
