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The Power of Messaging: How WhatsApp is Becoming a Not-So-Secret Weapon Among Small Enterprises in Emerging Markets
Doing business in emerging markets requires significant and often remote communication – from managing inventory to keeping track of transactions and employees in the field. But though donor-funded digitization efforts often focus on building payments use cases, some of the most needed advancements are happening via existing communications channels like WhatsApp, says Strategic Impact Advisors VP Hamilton McNutt. He explores the innovative ways companies are using WhatsApp – and how messaging apps could better serve their needs.
- Categories
- Technology, Telecommunications
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Unpacking NextBillion’s Reader Survey: What the Responses Show – And How They’ll Shape Our Coverage
You likely noticed that NextBillion has been conducting a reader survey over the past few months. But you may not have noticed that the survey recently concluded. In the spirit of transparency – and because we find the results interesting – we’ve compiled some highlights from the 500+ responses. We also share our initial reactions to this reader feedback, and discuss how this survey data might impact new editorial directions on the site.
- Categories
- Finance, Social Enterprise, Technology
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Preparing Students to Launch: What Needs to Happen on the Ground to Get Social Enterprises Off the Ground?
Social entrepreneurship is a relatively new field that’s attracting a new type of business leader, and educational approaches to it need to be nimble and inventive. Amy Gillett, Vice President of the Education sector at the William Davidson Institute, chronicles a different type of immersive education – one that brought together more than 400 students in the U.S. and Middle East/North Africa through a “virtual exchange.” The students designed more than 70 businesses - many of which will not be virtual - to tackle real-world challenges.
- Categories
- Education, Social Enterprise, Technology
- Tags
- business education, edtech
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From Credit Cards to the ATM: Why Interoperability is the Critical Next Step for Mobile Payments
One of the first modern disruptors to established payment methods was the credit card, which allowed people to simply sign for their purchases and be billed later. Then came the ATM, which helped to establish a web of bank networks. Mobile money systems are the latest disruptor, particularly in low-income markets where banking systems have not always served customers. But to grow and be financially inclusive, mobile money will need to replicate many of the same factors that drove the popularity of credit cards and ATMs, argues Vahid Monadjem, CEO of Nomanini.
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- Finance, Technology
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Seeing the Road Ahead: Women in the Driver’s Seat for Change
Esenam Nyador knows it’s not enough to just give women opportunities in the male-dominated taxi business in Ghana. She’s focused on shifting the mindsets of taxi companies, male drivers and the general public to build an inclusive environment for females to thrive – not just to drive. Nyador is one of several women profiled by Jennifer Vogt, Innovation Manager at Ashoka Social Financial Services. As we near International Women’s Day, Vogt showcases several women who are not only challenging male-dominated workplaces, but the entire systems enabling them.
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- Technology, Transportation
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Freeing the Data to Build the Off-Grid Energy Sector: A Case Study from Tanzania
Mini-grids and solar home systems are showing promise in many parts of Tanzania and other countries. But Christopher Arderne at the World Bank and Pepukaye Bardouille at the IFC flag a key challenge: Lack of coordination and information-sharing between government and the private sector means off-grid developers may target sites that will become grid-connected before they can recover their investments. Arderne and Bardouille share some free new data tools that blend local participation and infrastructure mapping to help off-grid players avoid this risk.
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- Energy, Technology
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The Promise (and the Absence) of EdTech: Why Countries Aren’t Adopting It More Widely – And What Can Be Done
Despite decades of promises and false starts, consistent, large-scale EdTech programs to address under-skilled or absent teachers remain frustratingly elusive in many emerging economies. Why are local Ministries of Education – and donors from rich countries – reluctant to embrace nationwide programs to address teacher gaps through technology? Dalberg analysts are asking the question, and the answers may lie in a lack of actionable evidence.
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- Education, Impact Assessment, Technology
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Client Protection in the Age of Fintech: New Standards Promote Best Practices in Digital Finance
Technology has vast potential to improve lives, and fintech is no exception – but it also has some clear risks and downsides. And linking a complex industry like digital finance with client protection is no easy task. Lucia Spaggiari at MFR and Isabelle Barres at Accion’s Smart Campaign explore their organizations’ joint efforts to tackle this challenge through new client protection standards for digital credit providers. They invite people to provide input on these draft standards during the six-week public comment period, which runs until March 22.
- Categories
- Finance, Technology