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Research that Embraces the Messiness of Real Life: How an Innovative, Tech-Enabled Survey Method is Revealing the True Feelings of the Bottom Billion
Of any population in the world, the poor are the least likely to feel free to speak their minds, which makes it difficult to use surveys to understand and meet their unique needs. Daryl Collins, and Carolina de Miranda and Laura Morínigo of Fundación Capital, explore how tech-enabled research methods can provide a solution to this dilemma. They share how a unique, WhatsApp-based survey approach has helped Fundación Capital understand the nuanced meaning behind the responses of women who participated in a gender norms-focused messaging campaign in Paraguay.
- Categories
- Impact Assessment, Technology
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Making This Year Better Than the Last: A Recent Survey Assesses the Pandemic’s Impacts on Micro and Small Businesses
Micro and small businesses dealt with massive challenges during the initial months of the COVID-19 pandemic, and even those that adapted and survived still face major struggles. Juan Carlos Thomas at TechnoServe shares the results of a recent study on COVID-19's impact on these enterprises, and explores how his organization has been supporting them – including through a crisis toolkit that helps them weather the pandemic's challenges, and through digital tools focused on business training and access to finance.
- Categories
- Coronavirus, Entrepreneurship, Technology
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Africa’s Fintech Gold Rush: Why Banks Must Adapt to Survive
These are exciting times in the fintech startup ecosystem in Africa, as direct investment activity is growing at a dizzying pace. But according to Osahon Akpata at Ecobank Group, this influx of capital is also raising challenges for startups and investors – and particularly for traditional banks, which have to adjust to the emergence of these innovative and well-funded new competitors. He discusses the implications of Africa's ongoing fintech revolution for both startups and banks, and explores why partnerships between them can provide a way forward.
- Categories
- Finance, Technology
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Opportunity or Threat: Are Healthy Partnerships Possible Between Digital Financial Services and Microfinance Institutions in Bangladesh?
Microfinance institutions in Bangladesh reach over 32 million customers with a loan portfolio of around US $9 billion. According to Jakirul Islam at Bank Asia, partnerships with digital financial services (DFS) could benefit both microfinance and DFS providers and their customers – but these partnerships are not functioning at their full potential. He shares four key benefits that are driving interest in these collaborations, and explores their inherent challenges – and some partnership models that could address them.
- Categories
- Finance, Technology
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Addressing Predatory Lending Apps: Lessons From the Regulatory Response in Indonesia, India and the Philippines
Digital lending apps have provided financial inclusion to many in emerging markets, but complaints about predatory practices have been surging over the last two years. Financial inclusion and consumer protection consultant Hema Bansal explains how misleading marketing, inadequate disclosure of pricing, terms and conditions, and inappropriate collections practices have led to new regulatory responses in Indonesia, India and the Philippines. She shares which of these steps have proven effective — and where there is still room for improvement.
- Categories
- Finance, Technology
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Preparing Community Health Workers to Deploy the COVID-19 Vaccine: Five Lessons on Digital Training Learned From the Ebola Crisis
Though COVID-19 deaths continue to rise around the globe, growing access to vaccines provides a ray of hope. As Monica Amponsah, Bobbi Gray and Gigi Gatti at Grameen Foundation explain, community health workers can play a key role in bringing the vaccine to vulnerable communities in the developing world. They discuss the digital solutions Grameen Foundation developed to help community health workers support the Ebola vaccine trials in Sierra Leone, and share five lessons for leveraging mobile tools to help these workers deploy COVID-19 vaccinations.
- Categories
- Coronavirus, Health Care, Technology
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Leveraging Tech During the Pandemic: How Apps Can Protect Lives in Developing Countries
As the COVID-19 pandemic continues, vulnerable communities in many developing countries are dealing with a lack of accurate information about the virus – and facing the broader challenge of limited healthcare access. Bowen Khong at ForexToStock profiles some organizations that have responded to these challenges with innovative, healthcare-focused apps. He explores how these apps are fighting misinformation and connecting people in hard-hit communities to the care they need, and explains why impact investors should keep a close eye on these health tech solutions.
- Categories
- Coronavirus, Education, Health Care, Technology
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The COVID-19 Effect: Why Latin America Needs a Workplace Wellness Revolution – and How Technology Can Enable It
Remote work is growing in Latin America, as it is around the globe, and the COVID-19 crisis has accelerated this shift. But as Greg Mitchell of Angel Ventures explains, working from home combined with the stressors of the pandemic is causing increased anxiety and burnout for workers. He shares how many companies in the region are adopting digital solutions to support employee mental health — from on-demand counseling and monitoring services to apps and chatbots — and discusses the market potential for this burgeoning solution.
- Categories
- Coronavirus, Health Care, Technology
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