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Why Focus Groups Aren’t Enough: A Surprising Lesson in Marketing Insurance in Africa
Building a customer-centric company naturally requires engagement with end users. But as digital insurance provider Inclusivity Solutions discovered, sometimes just speaking to customers is not enough. Tyler Tappendorf discusses how the company combined customer feedback with more quantitative data, after focus group input conflicted with real-world results in marketing campaigns in East Africa.
- Categories
- Finance
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Press release: Experian: 78 percent of lenders believe alternative credit data improves financial inclusion
First-ever State of Alternative Credit Data report says lenders believe factoring in alternative credit data allows greater access to credit, consumers willing to provide additional information if it increases chances of approval or better terms
- Region
- North America
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Women & Banking: India’s financial inclusion suffers from a gender gap
Indian women score disproportionately low on ordinary functions such as savings and borrowings: of more than three-fourths who have a bank account, less than a fifth (16.7%) save formally, i.e., at banks.
- Categories
- Finance
- Region
- South Asia
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MetLife Foundation Partners with Kiva to Support Entrepreneurs and Build Financial Inclusion
MetLife Foundation has partnered with Kiva, a global non-governmental organization, to support entrepreneurs around the world through an employee engagement campaign. As part of this programme, a fully funded US$25 loan has been allocated to each of MetLife's 23,000 employees in Asia to help entrepreneurs start, sustain and grow their businesses.
- Categories
- Uncategorized
- Region
- Asia Pacific
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Behavioural Nudges: Mildly Paternalistic or a Threat to Economic Justice for the Poor?
"Nudges” – ie: the use of behavioral science insights to steer human behavior – are increasingly seen as a cheap and effective way to achieve social goals. But according to social researcher Sally Brooks, there are some troubling questions about whether the use of nudges for business purposes is good for the poor. She explores the issue through the prism of digital financial inclusion in the era of fintech and big data.
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FINCA’s Journey from Non-Profit to For-Profit
For a company to make money, it helps if its employees have a money-making mindset. But that’s not what Roman Hingorani found when he joined FINCA International as its CFO in 2015.
- Categories
- Investing
- Region
- North America
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Report: Record Number Of Indians With Bank Accounts. So Why Is Financial Inclusion Low?
Mumbai: Up to 80% of Indians now have a bank account, the same proportion that has a mobile phone, but financial inclusion levels are still among the world’s worst, lower than sub-Saharan Africa on some counts, according to a new report.
- Categories
- Finance, Impact Assessment
- Region
- South Asia
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Report: Mobile Money Driving Financial Inclusion in sub-Saharan Africa
IFC, a member of the World Bank Group, together with the Mastercard Foundation, have released a new report today, 16 May 2018 in Nairobi, documenting the transformation underway in financial inclusion in sub-Saharan Africa.
- Categories
- Finance
- Region
- Sub-Saharan Africa
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