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‘Cross-sell Done Well’: How One Finance App Found a Balance Between Digital and Human Touch
Field officers at the Sajida Foundation, a microfinance provider in Bangladesh, knew their clients had rich financial lives, and that some held sizable savings balances to enable their goals. They also knew these clients could earn more by converting their savings to a term deposit account. Yet it was difficult for them to offer complex financial advice, or to answer questions around tiered interest rates and differentiated products. The Foundation worked with BFA to develop an Android-based app to address these issues – Ashirul Amin discusses the lessons learned.
- Categories
- Finance, Technology
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How Fintech and Payments Innovations Will Disrupt Global Ecommerce
With the growth of international ecommerce platforms like Shopify and Magento and payment platforms like PayPal and Stripe, the barriers to ecommerce are crumbling, giving life to new businesses, opening up new revenue streams for established players, facilitating economic trade, and driving technology advancements worldwide.
- Categories
- Finance
- Tags
- digital payments, fintech
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New UN report reveals momentum for digital payments in Ghana could save over $230M within next four years
With 37 percent of the value of all payments now made digitally, Ghana is on course to be a leader in the region, with great potential to expand economic opportunities for businesses
- Categories
- Finance, Technology
- Region
- Sub-Saharan Africa
- Tags
- digital payments, fintech
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Press release: CGAP Launches Customer-Centric Guide
While the number of people with formal financial accounts is growing worldwide, many poor people seldom use them, suggesting they find the accounts have little value. According to the World Bank’s Global Findex report, in developing countries about 20 percent of adults left their accounts unused for at least a year.
- Categories
- Finance
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Maisha Becomes First Microfinance Bank in Kenya to Offer Mobile Loans
Maisha MFB becomes the first telco-backed microfinance to launch a savings and mobile money solution in the market and the fourth financial institution, alongside banks like Commercial Bank of Africa (CBA), Kenya Commercial Bank (KCB) and Equity.
- Categories
- Finance
- Region
- Sub-Saharan Africa
- Tags
- fintech, lending, microfinance
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European Microfinance Week 2017: Revealing New Frontiers in Inclusive Finance – Nov. 29-Dec. 1
European Microfinance Week (EMW), Nov. 29-Dec. 1, 2017, and hosted by e-MFP, is one of the top events in the microfinance calendar and a unique meeting point for all professionals working in the inclusive finance sector worldwide. With an unparalleled program and prestigious speakers, the event is widely recognised for its high-quality sessions and excellent networking opportunities. Last year's event attracted close to 500 participants from 58 countries.
- Categories
- Finance, Social Enterprise
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New Case Study Details How to Deploy Successful Agency Banking in Africa
Agency banking utilizes a network of local merchants and shopkeepers, in areas where FINCA usually doesn’t have a presence, to provide basic banking services. The agents are equipped with POS (Point of Sale) machines, a portable device that securely connects to FINCA bank accounts through biometric fingerprints.
- Categories
- Finance
- Region
- Sub-Saharan Africa
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Why Google Launched Tez Instead of Android Pay in India
It's certainly logical for Google to launch a mobile wallet for India's 300 million smartphone users. But it also might seem odd to introduce Tez instead of Android Pay, which already has footholds in Asia in Hong Kong, Taiwan, and Japan.
- Categories
- Finance
- Region
- South Asia
- Tags
- digital payments
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