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Co-Creating a More Equitable World: The Transformative Benefits of Participatory Design
Technology is often designed for people — not with them or by them. Participatory design, says Sher Vogel of MIT D-Lab, is meant to change that. She explores how the method, which actively involves end-users in the design process, can produce products that are better aligned to people’s needs, while also building the skills and confidence of participants. Vogel explains how the process can be applied to business, technology and humanitarian aid, summarizes some challenges it can present, and shares links to upcoming MIT D-Lab courses that can provide a framework.
- Categories
- Technology, WASH
- Tags
- innovation, product design
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COVID-Era Innovations With Long-Term Impact: How the Pandemic Is Changing Investment in Frontier Markets
Africa's growing middle class, rapid urbanization and leapfrogging innovations have drawn substantial investor interest. But as Kristin Kelly Jangraw of USAID INVEST points out, high transaction costs, small deal sizes and risk (both real and perceived) have kept many investors on the sidelines. Though COVID-19 lockdowns have increased these challenges, she explores how the pandemic has also brought innovations that could have lasting positive effects on the industry and the region – including new tools for virtual due diligence and deal-making.
- Categories
- Coronavirus, Investing, Technology
- Tags
- COVID-19, impact investing
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Outdated but Not Obsolete: Why USSD Is Still Key to Driving Digital Inclusion in Sub-Saharan Africa
As of late 2019, mobile internet adoption stood at just 26% across sub-Saharan Africa, and internet access remains expensive and unreliable even for people who can afford a smartphone. In light of that reality, Wole Olayinka of insiderPR argues that digital inclusion efforts should embrace USSD, a communications protocol that connects feature phone users to basic digital services even without internet access. He explores the advantages and downsides of this outdated – but surprisingly flexible – technology.
- Categories
- Coronavirus, Technology
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An Ironic Impact of COVID-19: Will the Pandemic Put Digital Health (Finally) on the Path to Reducing Health Inequalities at Scale in Emerging Markets?
The COVID-19 pandemic has sparked a digital health revolution, and Michal Matul and Niti Pall at AXA Emerging Customers say these shifts could help close the healthcare access gap in emerging markets. Based on AXA's work bundling digital health services into its inclusive insurance products across nine countries, they share key lessons on how telemedicine can sustain this momentum and become a viable option for eliminating health inequalities over the long term.
- Categories
- Coronavirus, Health Care, Technology
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In the Race for Dominance in African Fintech, Partnerships With Phone Makers Are Transforming the Landscape
Corporate partnerships and acquisitions have proliferated in Africa's fintech sector in recent years, as companies fight for dominance in the growing digital payment space. Digital economy analyst Jill Lagos Shemin highlights an emerging element of this trend: alliances between mobile phone makers and payment providers and telecom operators. She explores how these partnerships can boost customer access to smartphones and digital credit, while expanding Africa's digital finance ecosystem and building tech players' footprint in this sought-after market.
- Categories
- Finance, Technology, Telecommunications
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Social Protection Goes Digital: Lessons From an Innovative, WhatsApp-Driven Outreach Campaign in Paraguay
The COVID-19 lockdown has reshaped social policy in Paraguay, as programs that depended on face-to-face contact to reach participants suddenly found themselves unable to conduct their usual outreach. Cristina Heisecke, Carolina de Miranda and Mauricio Royg of Fundación Capital share lessons from an innovative solution to this challenge: a digital campaign that used WhatsApp to offer a remote alternative to the in-person training and coaching of the country's flagship cash transfer program.
- Categories
- Coronavirus, Finance, Social Enterprise, Technology
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Developing a ‘Purpose Mindset’: How Microsoft’s Employee Giving Efforts Are Impacting the Company – and the World
Microsoft is mainly known for its tech innovations, but it has brought a similarly inventive approach to employee giving. Akhtar Badshah at Catalytic Innovators Group, who led Microsoft’s philanthropic efforts for 10 years, explores this model in his new book, "Purpose Mindset: How Microsoft Inspires Employees & Alumni to Change the World." He discusses the company's efforts to effect large-scale social change through small-scale staff donations and volunteerism, and shares lessons for other organizations that want to foster a culture of purpose and empathy.
- Categories
- Coronavirus, Technology
- Tags
- COVID-19, nonprofits, philanthropy
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Big Data and AI in Africa: Why the Future of the Continent Is Artificially Intelligent and Digitally Enabled
Life would be easier for the average African if technology were utilized to its fullest potential. According to Jasmine Nnenne Mbadugha at the London School of Economics and Political Science, the continent's digital potential can be seen particularly at the intersection of big data and artificial intelligence. She explores how Africa can leverage these two emerging technologies to support economic development and play a role in the global digital revolution – and how it can overcome some key challenges it will face in the process.
- Categories
- Education, Technology