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Revolutionizing Payday: Mobile Money’s Transformative Impact on Liberia’s Public Workers
Imagine if every time you picked up your paycheck, you had to navigate a long and dangerous ride, deal with endless lines and cash shortages at the bank, and pay expensive fees and bribes – a process that cost you several work days and up to 15 percent of your salary. That used to be the situation facing health and education workers in Liberia, but the government’s innovative use of mobile money has turned things around. Erica Bustinza of FHI 360 oversees the program that made this possible, and she discusses its impact.
- Categories
- Finance, Technology
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Does Digital Finance Really Address Low-Income Customers’ Needs?
Digital financial services are proliferating across the developing world, yet providers are having trouble coming up with products that meet low-income customers where they live. For instance, for a rural customer, how can a stagnant digital savings account compete with a productive egg-laying hen? Maha Khan and Annabel Schiff, representing the newly formed Mastercard Foundation Partnership for Finance in a Digital Africa, unveil new research exploring how digital financial services can meet people's needs alongside more traditional services.
- Categories
- Finance, Impact Assessment
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Five Series in Social Business: Announcing NextBillion’s 2018 Editorial Calendar
In 2017, NextBillion organized our content around 12 monthly themes - in 2018, we’re taking a slightly different approach. We’ll still publish special series around topics of interest to our readers, but these series will be more tightly focused, and they'll continue throughout the year. Check out the five themes we'll be exploring alongside our broader social business coverage – and learn how you can contribute.
- Categories
- Social Enterprise, Technology
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Expanding Financial Access Means Expanding Security – How ‘Tokenization’ Could Be the Key
When Experian was hacked last fall, the breach exposed the social security numbers of 143 million people in the U.S. Shortly thereafter, in South Africa, approximately 30 million citizens' identity numbers and financial information were hacked and leaked on the internet. As more people in emerging economies are equipped with personal identification numbers for digital financial services, the need for securing sensitive data grows exponentially. Suresh Rajagopalan of FSS touts tokenization as a remedy – and outlines some challenges it presents.
- Categories
- Finance
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How Impact Investing is Advancing Affordable Housing
For millions of people, especially for the 13.2 million who have worked with the organization to build new or updated homes, Habitat for Humanity is a household name. But many don't realize that the international charity that put “sweat equity” on the map is also pioneering a different approach: A pair of funds that invest in businesses that advance affordable housing via financial products and services. Jyoti Patel, global director-capital markets at Habitat’s Terwilliger Center for Innovation in Shelter, discusses the funds and their wide-ranging impact.
- Categories
- Investing
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Selling Without Selling Out: How to Avoid Harmful Sales Tactics in Financial Inclusion
You are probably bombarded with offers for useless products on a daily basis, with little consequence other than mild annoyance. But what if you were living at the BoP and the product being offered were at best useless, and at worst likely to undermine your economic future? That's the case for many financial services clients in emerging markets, says Barbara Magnoni of EA Consultants. She explores responsible sales tactics that providers can use to avoid doing more harm than good.
- Categories
- Finance
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Solar + Housing = Impact: Why Investors Should Boost Renewable Energy in Affordable Housing
When it comes to off-grid solar energy, we tend to think of market extremes such as rural poor people in developing countries without any electricity or well-off people in developed countries looking to charge up their Teslas. But Lori Chatman of Enterprise Community Loan Fund and Ismael Guerrero of the Denver Housing Authority detail a project to bring green power to public housing residents in the Mile High City. The project could serve as a model for impact investors looking to improve health, expand green jobs and earn a return.
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Getting Real About Innovation: Why Accion’s U.S. Network Made the Leap to Digitize its Lending Operations
Technology can boost small businesses' access to finance, but can also risk trapping them in a cycle of debt. And for lenders serving lower-income entrepreneurs, these risks and rewards are more acute. Gina Harman, CEO of Accion’s U.S. Network, discusses its ambitious efforts to digitize lending operations across its national online platform in this podcast Q&A, exploring how established organizations can adapt to emerging technologies – without compromising their missions.
- Categories
- Finance










