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Researching Outside the Box: The Benefits and Challenges of Systems Practice for Engaged Ecosystem Research
In its research on the tech innovation ecosystems in Cape Town, Nairobi and Lagos, Cenfri applied a Systems Practice approach, collaborating with key players to reveal a comprehensive picture of these dynamic systems. Analysts at Cenfri and Lagos Business School explore the model, and the challenges and considerable advantages it presents for researchers and business ecosystems.
- Categories
- Finance, Social Enterprise, Technology
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Maintaining a Critical Link To Last-Mile Customers: Challenges and Opportunities Facing Financial Service Agents During COVID-19
Agents are a critical last-mile link to financial services for lower-income households and micro- and small enterprises. But as the COVID-19 crisis has spread globally, it has had a profound effect on how agents operate, introducing new restrictions – and new responsibilities. Nisha Singh and James Robinson at Itad explore the findings from a recent report that highlights key strategies for building and managing high-performing agent networks despite the challenges of the pandemic.
- Categories
- Coronavirus, Finance, Technology
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An Emerging Cornerstone of Last-Mile Distribution: The Power of Data and Process Digitalization
Social enterprises at the last mile are working relentlessly to close the gap in achieving the SDGs. But since their customers are generally underprivileged, they're also very sensitive to a product’s price, which means boosting efficiency is key to increasing these businesses' profitability. Thibault Lesueur and Simon Schaffner at Solaris Offgrid explore how process digitalization and interoperable software systems can streamline last-mile distribution and help these enterprises scale.
- Categories
- Energy, Social Enterprise, Technology
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Flipping the Script: Why Small and Growing Businesses Should Lead the Researchers – Not the Other Way Around
All too often, global development research hinges on the interest of researchers, rather than the knowledge needs of small and growing businesses and their impacted communities. This can leave entrepreneurs with plenty of reports, but no practical tools for continuing to collect and use data themselves. Analysts at the William Davidson Institute, Gente Del Futuro, Practical Action and ANDE propose a better approach: letting small businesses lead the way.
- Categories
- Technology
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Necessity Is the Mother of Disruption: How Indonesia’s Fintech Startups Can Survive the Do-Or-Die Situation of COVID-19
Indonesia is a silent giant in the startup ecosystem, with over 2,200 startups nationwide – many in the fintech sector. However, with the onset of COVID-19, this progress is at risk of dissipating. Anshul Saxena and Sheila Teta Carina at MicroSave Consulting recommend several measures that can help sustain fintech startups' momentum during the pandemic.
- Categories
- Coronavirus, Finance, Technology
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The Game-Changing Potential of a Regulatory Sandbox: Why Creating a Safe Space for Digital Innovation Is a Necessity for Financial Inclusion in Bangladesh
While Bangladesh has made notable progress in accelerating financial inclusion, around 50% of Bangladeshis still remain unbanked. As Jakirul Islam at Bank Asia points out, this highlights a need for more technological disruption – and more regulatory innovation. He explores the potential of a “regulatory sandbox” approach, in which the government provides a safe harbor for businesses to test inventive new products, services and business models.
- Categories
- Finance, Technology
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Digital Identity and Financial Inclusion: How Digitizing Customer Due Diligence Can Strengthen Providers During COVID-19 and Beyond
Customer due diligence requirements are a major barrier to financial inclusion, since in some countries up to half the adult population can't open a bank account because they lack the necessary identity documents. With COVID-19 placing this obstacle in the spotlight, analysts at Cenfri explore how digital ID systems can benefit providers and customers, during the pandemic and beyond.
- Categories
- Coronavirus, Finance, Technology
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Why Don’t Small Retailers Adopt E-Payments?: New Research Suggests the Reasons Behind Merchant Aversion – And Solutions for Stimulating Customer Demand
Mexico's 2.1 million 'tienditas' (small shops) drive most of the country's retail sales – yet 83% of them only accept cash, even though e-payment technology is cheaply accessible. Shreya Kankanhalli at Stanford’s Graduate School of Business and Luz Gomez at Mastercard Center for Inclusive Growth explore findings from a field study that's testing ways to promote e-payments.
- Categories
- Coronavirus, Finance, Technology
