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Maintaining a Critical Link To Last-Mile Customers: Challenges and Opportunities Facing Financial Service Agents During COVID-19
Agents are a critical last-mile link to financial services for lower-income households and micro- and small enterprises. But as the COVID-19 crisis has spread globally, it has had a profound effect on how agents operate, introducing new restrictions – and new responsibilities. Nisha Singh and James Robinson at Itad explore the findings from a recent report that highlights key strategies for building and managing high-performing agent networks despite the challenges of the pandemic.
- Categories
- Coronavirus, Finance, Technology
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Analysis: Digital Technology Is Stimulating Financial Inclusion in Sub-Saharan Africa
The widespread usage of digital technology in sub-Saharan Africa (SSA) is an essential phenomenon that fosters productivity in the digital economy and integrates markets in the region.
- Categories
- Finance, Technology
- Region
- Sub-Saharan Africa
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Press Release: Mastercard Brings Technology Leaders Together To Launch Tech for Good Partnership in Latin America
Bancolombia, Banco Galicia, Citibanamex, Mercado Libre, and PayPal Commit to Accelerate Business Recovery and Inclusive Growth Efforts in the Region
- Categories
- Coronavirus, Investing, Technology
- Region
- Latin America
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Report: Somalis Using Mobile Money More, but Sending Smaller Amounts During COVID-19
Somalis are using mobile money services more but sending smaller amounts of money, according to the country's biggest mobile operator, Hormuud Telecom.
- Categories
- Coronavirus, Finance
- Region
- Sub-Saharan Africa
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COVID-19: Burden or Boon for Financial Inclusion?
When the Alliance for Financial Inclusion outlined its “Five Key Financial Inclusion Policy Trends for 2020” on January 17 of this year, the spread of the novel coronavirus was still in its infancy. Now that COVID-19 has wreaked havoc on the global economy, Robin Newnham at the Alliance for Financial Inclusion revisits those trends, viewing them through the prism of the pandemic – and finding both new risks, and new opportunities.
- Categories
- Coronavirus, Finance
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Walmart Foundation Announces Two New Grants To Help Smallholder Farmers in India
Both grantees will focus on increasing opportunities for women farmers via farmer producer organizations (FPOs).
- Categories
- Agriculture, Finance, Investing
- Region
- Asia Pacific
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Whatsapp Partners With Common Services Centers for a Digital Literacy Service Chatbot
The government describes CSC as a 'strategic cornerstone' of the National e-Governance Plan (NeGP), approved by the government in May 2006, as part of its commitment in the National Common Minimum Programme to introduce e-governance on a massive scale.
- Categories
- Finance, Technology
- Region
- Asia Pacific
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Youth Saving and Spending During COVID-19: Tracking Young People’s Financial Activity in Nigeria
How are young people in Africa saving and spending money during COVID-19, when many of their previous sources of income have disappeared? Mahlet Alemayehu at L-IFT shares the results of a study in which 117 young people living in Nigeria kept a record of their savings and spending over several months. The data can help financial service providers anticipate how young people will need to use their accounts, and determine what other services they may need as they navigate the challenges of the pandemic.
- Categories
- Coronavirus, Finance
- Tags
- COVID-19, financial inclusion, research, savings, youth
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