Articles by Akhand Jyoti Tiwari
When Inclusion is Not Inclusive: What Needs to Change to Achieve Meaningful Financial Inclusion for Women
India has achieved impressive growth in women's financial inclusion — recent statistics show that 79% of the country's women are financially included. But according to analysts at MSC, there are troubling questions about whether these women are truly benefiting from their newfound financial access. They discuss why financial inclusion often fails to impact female customers, and how viewing financial services for women through the lens of gender centrality could help.
Papua New Guinea has the highest gender gap in financial inclusion in the Pacific region, with women 29% less likely to have access to formal financial services. Akhand Tiwari and Moinuddin Mohammed at MicroSave (MSC) explore how MiBank, a local micro-bank, has boosted women's inclusion through gender-centric product design and outreach strategies – and what other providers can learn from their success.
A Phone Can Only Do So Much: Why Mobile Access Isn’t Leading To Digital Financial Service Usage Among Women in India
India has made significant progress in financial inclusion in recent years. However low-income working women are not benefiting from this momentum, even when they receive their wages digitally. To better understand why, BSR’s HERproject and MSC have researched the financial behaviors of female garment workers in India. Akhand Tiwari at MSC and James Steady at BSR explore the results, and discuss how the financial inclusion sector should respond.
Many organizations have discovered that it's difficult to bring comprehensive and sustainable financial capability to the BoP. Recognizing that financial education is complex and influenced by the clients' environment, MicroSave has developed a framework for those planning interventions, including four key lessons that should be at the forefront of any design.
Mobile money operators in Zambia – a country where only half of the residents are even aware of the concept of mobile money – don’t seem to stick around for very long; in fact, 90 percent of them have been in the business for less than one year. What can stop the churn? Research shows that higher income would help, and that can result from better training.