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Embracing Digital Solutions in Last Mile Distribution: Six Steps for Introducing New Tools to Sales Agents
COVID-19 has accelerated the shift towards greater digitalization that was already well underway in the last mile distribution sector. According to Gerwin Jansen and Yvonne Achieng at Bopinc, more digital services are coming onto the market to meet this demand – but regardless of the benefits of these tools, if sales agents don’t embrace them the business impacts will not be realized. They explore how last mile distributors can successfully embed digital solutions in their sales teams, presenting a six-step approach to rolling out new digital services to agents.
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- Technology
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How Low- to Middle-Income Internet Users View Data Privacy and Protection: New Research From India and the United States
One side effect of the COVID-19 pandemic has been the increased adoption and expansion of digital services, including among low- to middle-income users. Decodis CEO Daryl Collins argues that it is becoming increasingly important to create a sense of inclusion and confidence among these consumers, as their usage of these services grows. She shares research findings that show how a sample of low- to middle-income customers in the U.S. and India are navigating the digital world – and what they think about the data-sharing these services are based on.
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- Technology, Telecommunications
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Local Context Matters: Why Localization is Key to Accelerating Financial Inclusion in Africa
Mobile technology has proven to be an effective tool for broadening financial inclusion in Africa. But as Kenny Orisanaiye at HollaTags Limited points out, the continent’s cultural diversity complicates these efforts, as Africa has several thousand ethnic groups and over 2,000 distinct languages. He explores how financial service providers can design innovative solutions to this challenge by embracing localization and adapting their products and user engagement content to serve the specific cultural requirements of the African market.
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- Finance, Technology
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From Problem to Profit: Rewiring the E-Waste Value Chain in Africa
Africa is home to bountiful reserves of metals and minerals, but these resources have not unleashed widespread economic growth. However, as Anne Cathrine Garde and Blessing Layee-Maima Caine at the BESTSELLER Foundation explain, an “urban mine” is quietly growing on the continent, in the form of discarded electronic devices loaded with precious metals. They discuss how trailblazing trash entrepreneurs are tapping the riches sitting in Africa's overflowing landfills, and turning this problem into profit by rewiring the broken e-waste value chain.
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- Technology, WASH
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Beyond Energy Efficiency: Key Trends and Pathways to Scale in the Solar Appliance Market
Solar appliance uptake is a key element of global energy access efforts. But according to Yasemin Erboy Ruff and Lauren Boucher at CLASP, no appliance is close to reaching market saturation, despite considerable gains in recent years. They share highlights from Efficiency for Access' 2021 Solar Appliance Technology Briefs, which characterize the market, trends and pathways to scale for 11 off-grid-appropriate solar appliances and enabling technologies, and explore what these findings mean for the solar appliance market and the customers it serves.
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- Energy, Environment, Technology
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How Blockchain Can Support Social Impact: Three Innovative Use Cases that Highlight its Potential
When it comes to blockchain technology, cryptocurrencies like Bitcoin seem to dominate the headlines, whereas blockchain itself – cryptocurrencies’ underlying technology – often gets overlooked. But according to Raj Jain at the Social Finance Fund, blockchain may actually have a more compelling future than cryptocurrency – and the technology is flourishing in a variety of different spaces, including the social impact sector. He highlights three organizations that are putting blockchain to innovative use in social impact.
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- Impact Assessment, Investing, Technology
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Made in Africa, Sold Around the World: An African E-Commerce Innovator Connects Women Creators with Global Customers
Sub-Saharan Africa is currently one of the world’s smallest e-commerce regions, but as Moulaye Taboure at Afrikrea points out, it has seen 42% year-on-year growth from 2019-2020, and its leading markets are starting to mature, providing a foundation for continued growth. He explores how several factors are aligning to support the e-commerce industry’s continued momentum in Africa, and discusses Afrikrea's efforts to build a platform that enables local sellers – particularly women – to grow their businesses and sell their products worldwide.
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- Technology
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Filling the Water Access Funding Gap: Three Lessons to Maximize the Impact of Innovative Finance
More than two billion people still live without access to safe drinking water, but global funding to meet their water needs is severely lacking. As Lauren Cuscuna of Safe Water Network explains, innovative financing mechanisms can help fill the gap – but blended finance transactions in the water sector are lower than in other industries. She shares three key lessons Safe Water Network has learned while implementing innovative financing approaches to meet the long-term needs of the local water enterprises it works with in Ghana and India.
- Categories
- Finance, Impact Assessment, Technology, WASH