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Digital Identity and Financial Inclusion: How Digitizing Customer Due Diligence Can Strengthen Providers During COVID-19 and Beyond
Customer due diligence requirements are a major barrier to financial inclusion, since in some countries up to half the adult population can't open a bank account because they lack the necessary identity documents. With COVID-19 placing this obstacle in the spotlight, analysts at Cenfri explore how digital ID systems can benefit providers and customers, during the pandemic and beyond.
- Categories
- Coronavirus, Finance, Technology
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Why Don’t Small Retailers Adopt E-Payments?: New Research Suggests the Reasons Behind Merchant Aversion – And Solutions for Stimulating Customer Demand
Mexico's 2.1 million 'tienditas' (small shops) drive most of the country's retail sales – yet 83% of them only accept cash, even though e-payment technology is cheaply accessible. Shreya Kankanhalli at Stanford’s Graduate School of Business and Luz Gomez at Mastercard Center for Inclusive Growth explore findings from a field study that's testing ways to promote e-payments.
- Categories
- Coronavirus, Finance, Technology
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Combating Cybercrime in Emerging Economies: The Case for Regional Cybersecurity Centers to Protect the Finances of the Poor
Cybercrime is growing in emerging economies, threatening progress toward inclusive finance. And the poorest people tend to be the most at risk – and the least able to afford losing money. Though government and industry bodies have struggled to address the problem, David Medine at CGAP explains that solutions exist – including the formation of regional cybersecurity resource centers.
- Categories
- Finance, Technology
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The COVID-19 Pivot: How Five Nonprofits and Community-Based Enterprises Have Adapted in Response to the Pandemic
As COVID-19 has upended entire industries, businesses and non-profits everywhere have had to adapt to survive – sometimes shifting completely from their traditional services. June Sugiyama at the Vodafone Americas Foundation explores how five participants in the OpenIDEO COVID Business Pivot Challenge have quickly adjusted to provide innovative solutions to the crisis.
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- Agriculture, Coronavirus, Health Care, Social Enterprise, Technology
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Avoiding the Downside of Instapay: Five Behavioral Science-Based Principles to Make Paycheck-on-Demand Benefit Low-Income Users
There are numerous apps and employers that allow employees to cash out their paychecks on demand, rather than waiting until their usual payday. But while this may seem like a dream come true for people who need quick cash to deal with financial distress, "instapay" also comes with tradeoffs. Analysts at Common Cents Lab discuss these downsides – and some behavioral science-based solutions.
- Categories
- Coronavirus, Finance, Technology
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Digital Platforms: The Virtual Classrooms That Transform India’s Youth into Productive Workers
India is one of the youngest societies in the world, with people aged 15-24 making up a third of the population. That's why the country's economic growth will depend on youth becoming productive workers, says Sreelakshmi Ramachandran at Ola Mobility Institute. As we celebrate World Youth Skills Day, she explores how digital platforms are upskilling young workers and easing their transition to employment.
- Categories
- Education, Technology
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Overthrowing the King: Could Central Bank Digital Currencies Replace Cash in Post-COVID-19 Africa?
Despite advances in digital technology, cash has remained the undisputed king of payments in sub-Saharan Africa. However, as Michaella Allen and Christine Hougaard at Cenfri explain, COVID-19 has placed a stigma on cash and led governments across the region to actively encourage digital payments. They explore the implications of this shift, and whether it could make central bank digital currencies a viable alternative.
- Categories
- Coronavirus, Finance, Technology
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Why It’s Time for Africa to Adopt a Regional Digital Financial Identity
Over 1 billion people globally lack any form of officially recognized identification. According to Nkosinathi Ncube at FinMark Trust, this is a significant obstacle to financial inclusion and other development efforts – but overcoming it is no easy task. He explores some of the challenges to expanding access to formal identity in Africa, and explains why an effective solution will require regional action.
- Categories
- Finance, Technology