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Maintaining a Critical Link To Last-Mile Customers: Challenges and Opportunities Facing Financial Service Agents During COVID-19
Agents are a critical last-mile link to financial services for lower-income households and micro- and small enterprises. But as the COVID-19 crisis has spread globally, it has had a profound effect on how agents operate, introducing new restrictions – and new responsibilities. Nisha Singh and James Robinson at Itad explore the findings from a recent report that highlights key strategies for building and managing high-performing agent networks despite the challenges of the pandemic.
- Categories
- Coronavirus, Finance, Technology
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An Emerging Cornerstone of Last-Mile Distribution: The Power of Data and Process Digitalization
Social enterprises at the last mile are working relentlessly to close the gap in achieving the SDGs. But since their customers are generally underprivileged, they're also very sensitive to a product’s price, which means boosting efficiency is key to increasing these businesses' profitability. Thibault Lesueur and Simon Schaffner at Solaris Offgrid explore how process digitalization and interoperable software systems can streamline last-mile distribution and help these enterprises scale.
- Categories
- Energy, Social Enterprise, Technology
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Flipping the Script: Why Small and Growing Businesses Should Lead the Researchers – Not the Other Way Around
All too often, global development research hinges on the interest of researchers, rather than the knowledge needs of small and growing businesses and their impacted communities. This can leave entrepreneurs with plenty of reports, but no practical tools for continuing to collect and use data themselves. Analysts at the William Davidson Institute, Gente Del Futuro, Practical Action and ANDE propose a better approach: letting small businesses lead the way.
- Categories
- Technology
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Youth Saving and Spending During COVID-19: Tracking Young People’s Financial Activity in Nigeria
How are young people in Africa saving and spending money during COVID-19, when many of their previous sources of income have disappeared? Mahlet Alemayehu at L-IFT shares the results of a study in which 117 young people living in Nigeria kept a record of their savings and spending over several months. The data can help financial service providers anticipate how young people will need to use their accounts, and determine what other services they may need as they navigate the challenges of the pandemic.
- Categories
- Coronavirus, Finance
- Tags
- COVID-19, financial inclusion, research, savings, youth
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Can Africa Really ‘Build Back Better’? How Financial Inclusion Must Evolve To Enable a COVID-19 Recovery
Sub-Saharan Africa has long been one of the financial inclusion sector’s top success stories. But according to David Ferrand, the former director of FSD Kenya, the overall impact of that newfound financial access has been disappointing. In this Q&A, he discusses the current challenges and future outlook of sub-Saharan Africa’s financial sector – and how financial inclusion players can help the region emerge stronger after COVID-19 subsides.
- Categories
- Coronavirus, Finance
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Optimizing Incremental Building: Why the Answer To Decent, Affordable Housing for All Is Hidden in Plain Sight
The scale of the global housing challenge is enormous, with an estimated 1.6 billion people worldwide lacking adequate shelter. As a huge percentage of homebuilders around the world build incrementally, analysts at Habitat for Humanity’s Terwilliger Center for Innovation in Shelter explore how optimizing the incremental building process could present an effective solution.
- Categories
- Environment, Finance
- Tags
- housing, innovation, manufacturing
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Beyond the ‘Public vs. Private’ Debate in Global Education: Helping the Schools That Serve the World’s Neediest Children Survive COVID-19
COVID-19 is preventing low-fee private schools from serving the estimated 258 million children who lack access to education. And according to Irene D. Pritzker at IDP Foundation, these “mom and pop” schools lack access to the resources that could help them survive the pandemic. She urges the development sector to support them – and in the process, to move past outdated debates about public versus private schools in emerging countries.
- Categories
- Coronavirus, Education
- Tags
- COVID-19, governance
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A Guide To Angel Investing During COVID-19: Eight Tips for Investors in East Africa
In East Africa, the COVID-19 crisis is causing far-reaching consequences for small and medium-sized enterprises. And according to analysts at Intellecap and Viktoria Ventures, much of the burden of ensuring these businesses' short-term survival lies with angel investors. They share some practical considerations that can help these investors navigate the many challenges of the pandemic.
- Categories
- Coronavirus, Investing










