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Embracing Digital Solutions in Last Mile Distribution: Six Steps for Introducing New Tools to Sales Agents
COVID-19 has accelerated the shift towards greater digitalization that was already well underway in the last mile distribution sector. According to Gerwin Jansen and Yvonne Achieng at Bopinc, more digital services are coming onto the market to meet this demand – but regardless of the benefits of these tools, if sales agents don’t embrace them the business impacts will not be realized. They explore how last mile distributors can successfully embed digital solutions in their sales teams, presenting a six-step approach to rolling out new digital services to agents.
- Categories
- Entrepreneurship, Technology
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Scaling the Last-Mile Distribution Industry With Data-Driven Lending
Low-income consumers in emerging markets rely heavily on last-mile distributors (LMDs) for access to life-changing products, from smartphones to solar home systems. But as Erin Junio at Angaza explains, despite the critical role they play in the sale and distribution of these products, LMDs struggle to access the funding they need to scale. She explores the funding challenges these businesses face — and how data-driven innovations in lending are emerging to close this financing gap.
- Categories
- Energy, Entrepreneurship, Investing
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How Decentralized Business Models Can Serve India’s Rural Communities During – and After – COVID-19
Centralizing business operations can improve efficiency, but it can also hinder a company's ability to innovate and tailor products for local markets. Mahesh Yagnaraman at Acumen shares how two companies used their decentralized models to quickly address COVID-19's challenges and adjust their offerings accordingly. He explores how these agile models can better identify the needs of their communities, no matter how remote, and reach them effectively.
- Categories
- Coronavirus, Entrepreneurship
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Creating Sustainable Last-Mile Distribution for Beneficial Products: Two Network Archetypes (and How They Can Scale Up)
Last-mile distributors (LMDs) are critical to getting beneficial goods to underserved populations in hard-to-reach areas. Lucie Klarsfeld McGrath of Hystra and the Global Distributors Collective shares the results of a detailed analysis of these crucial distributors, which fall into two archetypes: local livelihood LMDs and dedicated salesforce LMDs. She explains the characteristics of each group and discusses what they bring to manufacturers, service providers, funders and other organizations looking to work at the last mile.
- Categories
- Entrepreneurship
- Tags
- distribution, entrepreneurship, sales, scale, SDGs, sustainability
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The Big Impact of Small Improvements: How Last-Mile Distributors Have Responded to COVID-19 with ‘Incremental Innovation’
Distributing beneficial products in last-mile communities has always been difficult, but COVID-19 has made it much harder, exacerbating many of the challenges that last-mile distributors were already facing. Emma Colenbrander and Gerwin Jansen at the Global Distributors Collective explore innovative solutions to some of these challenges, many of which have tended to be incremental rather than radical.
- Categories
- Coronavirus, Entrepreneurship, Technology
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An Emerging Cornerstone of Last-Mile Distribution: The Power of Data and Process Digitalization
Social enterprises at the last mile are working relentlessly to close the gap in achieving the SDGs. But since their customers are generally underprivileged, they're also very sensitive to a product’s price, which means boosting efficiency is key to increasing these businesses' profitability. Thibault Lesueur and Simon Schaffner at Solaris Offgrid explore how process digitalization and interoperable software systems can streamline last-mile distribution and help these enterprises scale.
- Categories
- Energy, Entrepreneurship, Technology
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How Will Last-Mile Distributors Adapt to and Survive the COVID-19 Crisis?
COVID-19 is creating major challenges for last-mile distributors around the world. And though these businesses are both nimble and resilient, they urgently need financial and technical support. Emma Colenbrander at the Global Distributors Collective explores how investors, NGOs and other stakeholders can help the sector to survive this crisis, and to continue to deliver impact as the pandemic subsides.
- Categories
- Coronavirus, Entrepreneurship
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Beyond the Bottom Line: How Changing the Supplier-Distributor Dynamic Creates Better Products for People Living in Poverty
A good relationship between suppliers and distributors is crucial when doing business in challenging markets. But in too many cases, these relationships are purely transactional, one-way and unresponsive, say Sahil Khanna at Greenlight Planet and Murli Padmanabhan at Pollinate Group. They explore how their organizations have avoided this pitfall in creating a true partnership that allows them to distribute solar products more effectively to their customers.
- Categories
- Energy, Entrepreneurship
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