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Press Release: 2022 FinHealth Spend Report Marks First-Ever Decline in Ten Year History of Tracking Fees and Interest Paid for Everyday Financial Services
Reduction attributed to student loan debt moratorium, pandemic-related decline in credit card debt, and government stimulus funds allowing many to avoid high-cost lending; but underserved populations still pay a greater proportion of fees and a number of factors indicate a likely rise in the year ahead.
- Categories
- Finance
- Region
- Global
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Press Release: DFC Seeks to Increase Climate Finance Partnerships on Earth Day
On Earth Day, U.S. International Development Finance Corporation (DFC) hosted “Investing in a Sustainable Future – Climate Finance in Emerging Markets."
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- Environment, Finance
- Region
- Global
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Supporting Financial Health Startups: Four Lessons for Impact Investors, Foundations and Governments
Over the past few years, Village Capital has run Finance Forward, a global coalition to support early-stage entrepreneurs building tech-enabled solutions around financial health. Village Capital CEO Allie Burns shares highlights from a new report that analyzed data from the 1,000+ companies that applied to the program around the world. The report paints a picture of the global state of financial health startups, and offers lessons for impact investors, foundations and government leaders who hope to grow the ecosystem for financial health innovation.
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- Finance, Impact Assessment, Investing, Technology
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How Behavioral Science Can Improve Digital Services: Exploring the Impact of an Innovative Accelerator Program on Social Enterprises in Latin America
Though behavioral science is a relatively new field of study in Latin America, it is increasingly being leveraged to address financial inclusion and other needs in the region – and it has particular relevance to social enterprises working in the digital space. Juan Pablo Marichi at New Ventures and Santiago Mesa at Acceso explore how New Ventures' SUMA accelerator program has applied the study of behavioral science to the issues of financial health and inclusion, and share some lessons that participants – including Acceso – have learned in the process.
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- Agriculture, Finance, Social Enterprise, Technology
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Making Financial Health a Global Reality: Four Strategic Directions for Increasing Customer-Centricity and Business Growth
Financial service providers that focus on improving their customer experience report growing revenue and greater profits. Yet as Pallavi Dhakal, Ankita Singh and Neha Kumar at UNCDF’s Centre for Financial Health point out, despite some notable progress, the financial services sector still has far to go to achieve customer-centricity – particularly in emerging markets. They share in-depth research that explores how providers in these markets can become more customer-centric by prioritizing financial health in their business strategy.
- Categories
- Finance
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Linking the Needs of Customers and Providers: A Framework for Effective Financial Health Measurement
Many financial service providers (FSPs) want to improve the financial health of their low-income users, but they often struggle to measure it. According to Nishant Kumar and Sonal Agrawal at Lakshya, one key challenge is that many FSPs don't see the business benefits of investing in financial health measurement. They share three principles that can help providers understand the distinct needs of different user groups, and develop a measurement methodology that links customers with interventions that impact their financial health – while boosting the FSPs' bottom line.
- Categories
- Finance, Impact Assessment
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Press Release: Financial Uncertainty in America: 2021 Financial Health Pulse Shows Government Aid Improved Financial Health but Gains at Risk as Relief Programs Subside and Pandemic Lingers
Two-thirds of Americans are still financially unhealthy with particular challenges facing women, LGBTQ+ communities, and people with disabilities; inequities remain by race and gender
- Categories
- Finance
- Region
- Global
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Shifting from Financial Inclusion to Financial Health: Strategic Focus Areas for Providers and Other Stakeholders
In the past decade, 1.2 billion people around the world have obtained a financial account. But according to Nishant Kumar and Sonal Agrawal at Lakshya, this growing financial inclusion isn't leading to similar gains in financial health – and addressing this challenge will require stakeholders to boost engagement on the demand side rather than just maximizing supply-side efficiency. They propose three key strategic focus areas for improving global financial health, and explore how they differ from the approaches taken to boost financial inclusion.
- Categories
- Finance