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Maintaining a Critical Link To Last-Mile Customers: Challenges and Opportunities Facing Financial Service Agents During COVID-19
Agents are a critical last-mile link to financial services for lower-income households and micro- and small enterprises. But as the COVID-19 crisis has spread globally, it has had a profound effect on how agents operate, introducing new restrictions – and new responsibilities. Nisha Singh and James Robinson at Itad explore the findings from a recent report that highlights key strategies for building and managing high-performing agent networks despite the challenges of the pandemic.
- Categories
- Coronavirus, Finance, Technology
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An Emerging Cornerstone of Last-Mile Distribution: The Power of Data and Process Digitalization
Social enterprises at the last mile are working relentlessly to close the gap in achieving the SDGs. But since their customers are generally underprivileged, they're also very sensitive to a product’s price, which means boosting efficiency is key to increasing these businesses' profitability. Thibault Lesueur and Simon Schaffner at Solaris Offgrid explore how process digitalization and interoperable software systems can streamline last-mile distribution and help these enterprises scale.
- Categories
- Energy, Entrepreneurship, Technology
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COVID-19: Burden or Boon for Financial Inclusion?
When the Alliance for Financial Inclusion outlined its “Five Key Financial Inclusion Policy Trends for 2020” on January 17 of this year, the spread of the novel coronavirus was still in its infancy. Now that COVID-19 has wreaked havoc on the global economy, Robin Newnham at the Alliance for Financial Inclusion revisits those trends, viewing them through the prism of the pandemic – and finding both new risks, and new opportunities.
- Categories
- Coronavirus, Finance
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Flipping the Script: Why Small and Growing Businesses Should Lead the Researchers – Not the Other Way Around
All too often, global development research hinges on the interest of researchers, rather than the knowledge needs of small and growing businesses and their impacted communities. This can leave entrepreneurs with plenty of reports, but no practical tools for continuing to collect and use data themselves. Analysts at the William Davidson Institute, Gente Del Futuro, Practical Action and ANDE propose a better approach: letting small businesses lead the way.
- Categories
- Entrepreneurship, Technology
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Youth Saving and Spending During COVID-19: Tracking Young People’s Financial Activity in Nigeria
How are young people in Africa saving and spending money during COVID-19, when many of their previous sources of income have disappeared? Mahlet Alemayehu at L-IFT shares the results of a study in which 117 young people living in Nigeria kept a record of their savings and spending over several months. The data can help financial service providers anticipate how young people will need to use their accounts, and determine what other services they may need as they navigate the challenges of the pandemic.
- Categories
- Coronavirus, Finance
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A New Mission for an Old Model: Unlocking Sustainable Water Through Savings Groups
To achieve universal access to clean water and sanitation by 2030, the world will need to quadruple spending to $150 billion per year. Given this financing gap, every investment in clean water counts. Yet according to Chris Prottas at The Water Trust, an estimated one out of three rural water points are broken across Sub-Saharan Africa, and the traditional community-led maintenance approach isn't working. He explores a promising solution: adapting the savings group model to provide sustainable water access.
- Tags
- financial inclusion, sanitation, savings, WASH, water
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Can Africa Really ‘Build Back Better’? How Financial Inclusion Must Evolve To Enable a COVID-19 Recovery
Sub-Saharan Africa has long been one of the financial inclusion sector’s top success stories. But according to David Ferrand, the former director of FSD Kenya, the overall impact of that newfound financial access has been disappointing. In this Q&A, he discusses the current challenges and future outlook of sub-Saharan Africa’s financial sector – and how financial inclusion players can help the region emerge stronger after COVID-19 subsides.
- Categories
- Coronavirus, Finance
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Optimizing Incremental Building: Why the Answer To Decent, Affordable Housing for All Is Hidden in Plain Sight
The scale of the global housing challenge is enormous, with an estimated 1.6 billion people worldwide lacking adequate shelter. As a huge percentage of homebuilders around the world build incrementally, analysts at Habitat for Humanity’s Terwilliger Center for Innovation in Shelter explore how optimizing the incremental building process could present an effective solution.
- Categories
- Environment, Finance
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